Refund Policy
This Refund Policy applies to purchases of Resovitalis and related fulfilment arranged by Thodmareechex. It is designed to align with fair business practices in Canada and does not promise specific wellness outcomes.
Eligibility
You may request a refund for unopened products returned in original packaging within fourteen days of delivery, subject to verification of purchase and compliance with hygiene and safety rules for ingestible products.
How to request
Email contact@thodmareechex.world with your order reference, reason for the request, and photos if we ask for condition verification. Approved refunds are issued to the original payment method where possible.
Processing time
Approved refunds are typically processed within seven to fourteen business days after we receive and inspect eligible returns.
Non-refundable items
Opened consumables may be non-refundable unless required by applicable consumer protection law. Shipping charges may be non-refundable except where the law requires otherwise.
Your rights
Nothing in this policy limits statutory rights that cannot be waived under the laws of your province or territory.
Security
We protect payment and refund records with access controls appropriate to the sensitivity of financial data.
Contact
Thodmareechex, 239 SE Marine Dr, Vancouver, BC V5X 2S4, Canada. Email: contact@thodmareechex.world